Privacy Policy

Last updated: 7 August 2026

ZenVault Limited ("ZenVault", "we", "us") is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use ZenVault AssetIQ and related services.

Information We Collect

• Account and profile information, such as name, email, organisation, and contact details.
• Property-related information you choose to upload, including asset records, documents, and maintenance history.
• Service usage data, such as pages viewed, feature interactions, and device/browser metadata.
• Support and communications data when you contact us.

How We Use Personal Information

• To provide, maintain, and improve AssetIQ features and user experience.
• To deliver AI-assisted search, organisation, and workflow support.
• To communicate product updates, onboarding details, and support responses.
• To protect the service, detect misuse, and meet legal or regulatory obligations.

AI Data Handling

AI features operate within managed enterprise services and are subject to platform access controls. Customer data is not used to train public AI models.

Data Sharing

We do not sell personal information. We may share information with trusted service providers who support operation of the platform, subject to confidentiality and security obligations, and where required by law.

Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to applicable legal requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To request this, contact us at admin@zenvault.co.nz.

Contact

For privacy questions, please contact ZenVault at admin@zenvault.co.nz.