Security & Trust
Last updated: 7 August 2026
Enterprise-grade security and responsible AI.
Protecting property information is a core requirement of ZenVault AssetIQ. From document storage and identity management to AI operations and monitoring, we apply layered controls to reduce risk across the information lifecycle.
Security is embedded in how we design, build, and operate the platform.
Platform Security
Protecting your property information through multiple layers of security.
Data stored in ZenVault AssetIQ is protected using modern technical and operational controls.
Security Highlights
- HTTPS/TLS for encrypting data in transit
- Encryption for customer data at rest
- Strong authentication and access controls
- Secure cloud backup and recovery practices
- Continuous monitoring and alerting
- Audit logging for security-relevant activity
- Defence-in-depth architecture
- Secure software development lifecycle practices
Built for Reliability
We continuously review and improve controls as threats, technologies, and operational requirements evolve.
AI Security & Privacy
AI you can trust with your property information.
AI capabilities in ZenVault AssetIQ are designed with security and privacy controls aligned to the rest of the platform.
AI capabilities are built on Microsoft's enterprise AI platform and operate within ZenVault's managed cloud environment, where governance, monitoring, and access controls are enforced.
AI Trust Principles
- AI respects existing user roles and permissions.
- Users only receive information they are authorised to access.
- AI responses are generated only from authorised data sources.
- Controls are designed to prevent unauthorised disclosure of customer information.
- Customer data is not used to train public AI models.
- AI operates within secure and governed enterprise AI services.
Our goal is to deliver useful AI experiences without compromising security, privacy, or trust.
Trust & Governance
Security is a continuous commitment.
Protecting customer information requires technical controls, disciplined engineering practices, and ongoing governance.
ZenVault AssetIQ follows principles that support secure property information management while enabling responsible AI use.
Our Principles
Security by Design
Security requirements are considered from early design through development and operations.
Privacy by Design
Privacy requirements are incorporated into platform design, data handling, and operational processes.
Least Privilege
Access is limited to what users need for their role, reducing unnecessary exposure of sensitive information.
Defence in Depth
Multiple layers of protection work together to reduce risk and strengthen platform security.
Responsible AI
AI operates within the same security and governance boundaries as the core platform.
Continuous Improvement
We regularly review and improve controls, tooling, and processes as risks and requirements evolve.
Transparency
We communicate security practices clearly to support informed customer trust.
Why Customers Trust ZenVault AssetIQ
- Secure Platform: HTTPS/TLS, encryption, strong authentication, secure storage, and backup controls.
- Trusted AI: Enterprise AI services, permission-aware responses, role-based access, and no public-model training on customer data.
- Continuous Protection: Monitoring, audit logging, and ongoing security improvements.
Shared Responsibility
Customers are responsible for protecting account credentials and managing internal access permissions for their users. Strong passwords and appropriate access governance are recommended.
Responsible Disclosure
If you believe you have identified a security issue, please contact admin@zenvault.co.nz with relevant details. We review all credible reports and respond as quickly as possible.
Our Commitment
Security is an ongoing commitment, not a one-time feature.
As ZenVault AssetIQ evolves, we continue to invest in security controls, responsible AI governance, and operational maturity.
While no platform can eliminate all risk, our objective is to maintain strong controls and respond quickly as threats and technologies change.